# How to Log In to Chill Subs
Chill Subs uses Clerk for secure login. You can sign in with an email magic link or code, your Google account, or a password. Here's how each method works, plus troubleshooting tips.
### Step 1: Navigate to Login
* Go to [chillsubs.com](https://www.chillsubs.com).
* Click the Log In button in the top-right corner.
### Step 2: Choose Your Login Method
**You have three options:**
#### **Option A: Log in via Email**
1. Click Continue with Email.
2. Enter your email address and click Continue.
3. Clerk sends you a magic link directly to your inbox.
4. Open your email, click the magic link, and you’re logged in instantly.
#### **Option B: Log in via Google**
1. Click Continue with Google.
2. Select your Google account from the list (or sign in to Google if prompted).
3. You’re automatically logged into Chill Subs.
#### **Option C: Log in with a Password**
If you've set a password on your account (or received a temporary one from our team), you can use it instead.
1. Click **Continue with Email** and enter your email.
2. On the verification screen, click **Use another method** at the bottom.
3. Click **Sign in with your password** and enter your password.
4. Click **Continue** and you're in.
> **Forgot your password?** On the password screen, click **Forgot password?** above the password field. Clerk will walk you through resetting it via email — no current password needed.
***
#### Setting or Changing Your Password
You can set a password at any time so you always have a backup way to sign in.
1. Log in using any method that works for you.
2. In the left sidebar, scroll down and click **More**, then **Account settings**.
3. Click the **Security** tab, then **Update password**.
4. Set your new password and click **Save**.
* If you already had a password, you'll be asked for your current one first.
* If you've never set a password before, you can set one without entering anything else.
***
#### Why Multiple Login Options?
\
We started with passwordless because passwords can be a pain — but we've heard from users who wanted a reliable fallback when email codes don't arrive. So now you've got choices: magic links and codes for convenience, Google for speed, and passwords as a dependable backup.
***
### Troubleshooting Login Issues
**Didn’t get your magic link email?**
* Check your spam or promotions folder.
* Double-check the email address you entered.
* Add and to your email contacts to ensure delivery.
* If it still hasn't arrived and you have a password set, click **Use another method** on the verification screen → **Sign in with your password**.
* If you don't have a password, click **Forgot password?** on the password screen to set one via email reset — or email [**support@chillsubs.com**](mailto:support@chillsubs.com) with a screenshot of the screen you're stuck on, and we'll set a temporary password so you can get back in.
**I have a temporary password from the Chill Subs team. Now what?**
1. Go to **chillsubs.com/login**, enter your email, and click **Continue with Email**.
2. On the verification screen, click **Use another method**.
3. Click **Sign in with your password**, enter the temporary password, and click **Continue**.
4. Once you're in, open the sidebar → **More** → **Account settings**.
5. Click the **Security** tab → **Update password**.
6. Enter the temporary password as your current password, set a new one of your own, and click **Save**.
**Magic link expired?**
* Magic links expire for security. Simply request a new one by entering your email again.
**Google Login Trouble?**
* Ensure you’re logged into the correct Google account in your browser.
* If issues persist, clear your browser cache or try logging in using an incognito/private window.
Still can’t log in? [Fill out this form](https://tally.so/r/np9Mby) and we’ll sort you out ASAP.
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://support.chillsubs.com/how-tos/how-to-log-in-to-chill-subs.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.