mailbox-flag-upMemberships

Our memberships

chevron-rightHow do I cancel, update, or manage my subscriptions and/or memberships?hashtag
  • For Chill Subs, go herearrow-up-right [beside “status” there should be a big red cancel button].

  • For Sub Club, go herearrow-up-right [you will find it under “account actions” at the bottom of the page or clicking that big red “Unsubscribe” button should work].

  • And for Forever Workshop, go herearrow-up-right. [you will find it under “account actions” at the bottom of the page or clicking that big red “Unsubscribe” button should work].

If you don’t see the option, double check you’re logged in under the same email you signed up under. If you need some help, email us with a link to your profile and a screenshot of the receipt for the last payment (if possible). That will help us sort it out for you quicker. If you were signed up for “Best” don’t worry, we will handle removing your access to Sub Club and Forever Workshop.

chevron-rightWhat memberships do you offer?hashtag

We’ve got three main options: Chill Subs Better, Sub Club, and Forever Workshop, plus our new “Best” Bundle that combines all three into one easy payment.

What’s the difference between Chill Subs Better, Sub Club, and Forever Workshop?

Chill Subs Betterarrow-up-right: Premium website tools: keyword search, submitter’s passport, prose formatter, cover letter generator, regular events to help you boost your submitting and publishing game, discounts on custom lit mag recommendations, and more!

Sub Clubarrow-up-right: A weekly newsletter (#4 Substack Bestseller in Literature) with curated lists of lit mags, agents, jobs, pitch opportunities, interviews with industry experts, and live AMAs, .

Forever Workshoparrow-up-right: Monthly self-paced writing workshops (#6 Substack Besteller in Education), taught by writers you actually want to learn from.

chevron-rightWhy do you have so many memberships?hashtag

Great question—we blame enthusiasm. Each started separately to fill different writerly needs. Now the “Best” Bundle ties it all together neatly under one payment.

chevron-rightHow do I know which membership I currently have?hashtag

For Chill Subs, head to your account settings here—it’ll be clearly listed. For Sub Club, you can manage it here. And for The Forever Workshop, follow this link. If you have a “Best,” membership, we’ll handle those external memberships for you. If things are still unclear use this form to let us knowarrow-up-right how we can help.

chevron-rightCan I switch from multiple memberships to the “Best” Bundle?hashtag

Absolutely. Just subscribe to “Best,” and within 48 hours we’ll manually combine your existing memberships and refund any overlap.

chevron-rightI think I’m being double-charged—what do I do?hashtag

Use this formarrow-up-right. We’re good at sorting these things out, and we don’t want your extra money unless you’re bribing us to call off the bears.

chevron-rightHow much does each membership cost?hashtag

Price breakdown:

  • “Best” Bundle (all three): $20/month (saving you $10 monthly)

  • Forever Workshop: $10/month

  • Sub Club: $10/month

  • Chill Subs Better: $10/month

chevron-rightDo you offer refunds?hashtag

Always. If you’re unhappy for any reason, fill out this formarrow-up-right. No questions asked, though some gentle weeping might ensue.

chevron-rightDo you offer scholarships?hashtag

We do! If cost is a barrier, just fill out this form. No need to provide proof or explain yourself. We trust you.

chevron-rightDo memberships auto-renew?hashtag

Yes, but you can cancel anytime. No hard feelings. Just soft feelings. Like sadness—or despair.

chevron-rightWhat happens if I cancel?hashtag

Your membership stays active until your billing cycle ends, then gracefully shifts back to a free account.

chevron-rightHow quickly does my membership activate after subscribing?hashtag

Instantly for Chill Subs Better. For the “Best” Bundle, your Sub Club and Forever Workshop memberships are manually activated within 48 hours (often quicker).

chevron-rightI signed up for “Best”, it’s been 48 hours, and I still can’t access Sub Club or Forever Workshop, what gives?hashtag

OK, this usually happens because you have different emails on Chill Subs vs. Substack—yeah, it’s annoying. Please use this form to let us knowarrow-up-right (it’s the fastest way to get a hold of us).

chevron-rightCan I gift a membership?hashtag

We don’t have this functionality yet. But if it’s something special for you, we can make it happen.

chevron-rightCan I upgrade my membership at any time?hashtag

Yep. Upgrades kick in immediately, and downgrades take effect at your next billing cycle.

chevron-rightHow do I re-activate my membership?hashtag
chevron-rightWhy did I lose access to Better tools like the prose formatter and cover letter generator?hashtag

This is most likely because your payments stopped for one reason or another, check on this by visiting your membership pagearrow-up-right. Remember, if you are signed up for Sub Club or Forever Workshop, this does not get you access to Chill Subs' tools.

chevron-rightWhat if I downgrade from the “Best” Bundle?hashtag

Your current benefits remain until the next billing cycle, then you’ll move to your chosen lower-tier membership. Easy as pie.

chevron-rightStill confused? Need help?hashtag

Use this formarrow-up-right—it links directly to our Slack (if you’ve never heard of Slack, bless you).

chevron-rightWhat is Submitter’s Club?hashtag

Our top tier membership that we’ve decided to phase out. If you know, you know. If you don’t, don’t worry about it.

chevron-rightWhy did you call your memberships “Better” and “Best”?hashtag

Truly, we thought it was funny and hadn’t considered how bad it might look to be calling some people “Better Members” in every Chill Subs email. Go us.

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